Location is excellent! Nice decor. Efficient c/in & c/out. Good service. Very nice bath amenities. Bed is big and comfortable.
Raquel
травень 2024 р.
loved location, size of room / bathroom & general helpfulness from Staff
William
листопад 2023 р.
A very well appointed modern hotel in a central location on the Gran Via. Excellent staff. Great breakfast.
Bernardkruger
вересень 2024 р.
Great location. Booked a room with terrace, great view Stunning building especially bar: breakfast area.welcome from staff was exceptional particularly the porter who took our cases. Breakfast was excellent in choice and availability.
Rod
жовтень 2024 р.
Location was great in the heart of town . Walking distance to all the sites. Room was large, bed was super comfortable, lots of pillows & amenities provided . Room was amazingly clean. Room was serviced daily. Check in / check out was easy and front desk was always managed.
Sevda
вересень 2024 р.
I would give this hotel a rating of 10++! I first visited in April 2023 and came back because I was so impressed with my previous stay. This time I received a complimentary upgrade to a suite near the Schweppes sign without even asking which made my final night in Madrid absolutely unforgettable. If you’re looking for a unique experience I highly recommend the suite! It had so much character and the view was stunning. The lights from outside didn’t disturb my sleep as the curtains provided complete blackout. For light sleepers I suggest bringing earplugs just in case. Once again, the breakfast was excellent, and the staff were incredibly friendly. A special thank you to Irene for making my stay even better!
Laura
грудень 2024 р.
We were there for our honeymoon but unfortunately, only one night. The wonderful man at the reception desk upgraded our room! We were put into the Schweppe's room on the 10th floor! It was so unique, quirky and fun!! The whole room was decorated with neon and fun art for Schweppe's because the Schweppe's neon sign, was outside our windows on the side o the building for all to see in the square and on the street below! The bed was circular, which was a first for me! The room had plenty of space and the bed, albeit round (??) was comfy! The views were phenomenal. The shower was large and great water pressure. There were plenty of extra toiletries for our use. That was much appreciated. There was a mini fridge with snacks and drinks (for a price). There was a couch, ottoman and easy chair in the room as well.
Jimi
жовтень 2024 р.
We received a free upgrade so of course our stay was exceptional! We had a suite facing the Main Street. It was amazing! We could hear all the sounds, it was like being in New York City. Even though there was traffic noise and the sound of people having fun, it did not affect our sleep at all. The bed was so comfortable. One of the best sleeps we have ever had. The staff were also wonderful, helpful and very competent. This is not based on a free upgrade, but just general interactions with the staff.
Natalie
жовтень 2024 р.
We arrived early at the hotel to ask if we could leave our bags there until check-in. We were delighted to be told our room was ready. The receptionist was lovely. The receptionist was very professional. We had no problems checking in. Our room was perfect. It was bright, airy, and spacious for the 3 of us. The bathroom was a great size, and the shower was excellent. We didn't have an evening meal at the hotel, but we did have breakfast the following morning. Breakfast was very good. The breakfast room was very relaxed. The staff were attentive and helpful. There was a great selection of food to choose from. A wonderful start to our 2nd day in Madrid. We found the hotel staff lovely and friendly. The hotel location is perfect. We were not disappointed as we enjoyed the local shops, restaurants, side streets, the hop on hop off bus tour, (stops 6 and 7 nearby hotel) and visiting the palace (20 min walk away). The palace is well worth a visit inside, truly stunning. An added bonus to staying at this hotel is the rooftop bar. It is well worth a visit to chill out, sit back, and admire the amazing view after spending a fabulous day in sunny Madrid....
Annmarie
липень 2024 р.
The hotel is perfectly located in the heart of Madrid making it ideal for exploring the city’s best shopping spots and attractions. Staying there for our wedding anniversary was extra special as they surprised us with a beautiful platter of brownies and strawberries which was such a thoughtful touch. The breakfast spread was extensive, offering something for everyone, the convenience of the location right on gran via, made it easy to stroll around and enjoy Madrid’s vibrant energy. The blend of comfort, service and location made our stay truly memorable.
Avisikta
жовтень 2024 р.